Security Service

The Security Service is designed to keep your private information safe from viruses and malware.

The security service consists of the following components:

  1. Security – We install and maintain our award winning endpoint security.
  2. Remediation – We provide assistance with the removal of any infections if requested.
  3. Support – We provide you with a simple way to contact us for any issues or queries.

Security

Managed Antivirus & Licensing

A managed antivirus solution is a service we provide, where we take care of installing the software on your computers, and will then manage the solution for you.

Virus & Spyware Health Monitoring

We ensure that scanners are up-to-date and scans are scheduled for a convenient time, thus protecting computers. In the event of any issues, we are notified so that remedial action can quickly be despatched. This often happens without interrupting your work.

Remediation

Virus Removal

If requested, we will assist with the removal of any viruses from your system. A 25% discount off our standard rates will apply to virus removal.

Support

System Tray "Support on Demand"

We provide you with a simple way to contact us for any issues or queries. Our icon is visible in the bottom-right of your screen, and when clicked, presents you with a simple form which is sent directly to us and creates a job in our ticketing system

Enrollment in the Security Service signifies your understanding and acceptance of our Terms & Conditions.