The Management Service is designed for those who want their computer to run smoothly without being heavily involved and enjoy the benefits of predictable budgeting.
The management service consists of the following components:
- Monitoring – We remotely monitor your computer for critical indicators.
- Maintenance – We automatically fix any issues identified by our monitor process & update your third-party apps.
- Security – We install and maintain our award-winning endpoint security & remove any infections.
- Support – You receive priority support, free remote support & out of hours contact, plus onsite & workshop at no additional cost.
All remedial work including Phone & Remote Connection Support as well as Workshop work is included. The first 1/2 hour of Onsite work is included, however, additional time is charged at 50% off our standard rate.