Beware free software. You always “pay” in some way or another. For example, antivirus program Avast, which is used by hundreds of millions of people, collected and sold users’ most secretive browsing data to some of the world’s largest companies until 2019.
Effective online security involves more than just installing any old software package and hoping for the best. Proper protection consists of an enterprise-grade malware protection, third-party software updates, correct configuration, continuous monitoring, and much more. We offer all this, as a monthly or quarterly service, for less than you are likely paying now.
Yes. Some other antivirus programs may interfere with our service. We will happily assist with the removal of existing programs at no charge.
Our service is powered by Emsisoft Enterprise Security and SyncroMSP RMM. A SyncroMSP agent will initially be installed onto your computer. This agent will then deploy Emsisoft Enterprise Security which will take care of browser protection, anti-phishing, anti-malware & anti-ransomware. The SyncroMSP agent will control third-party updates and overall system health.
No. The service is offered on a month to month basis and may be cancelled easily at anytime by the user.
You can cancel your subscription at any time without penalty. You will not receive a pro rata refund if you cancel mid-term on any months already paid but you will be able to continue to use your subscription until the end of your paid billing cycle.
Yes, we offer a 14-day trial to allow you to fully test our service with no commitment. Following the trial, you will be charged a prorated amount for the remainder of the term. You will not be charged if you cancel within the trial period.
We accept payments by credit card only. Payments are made automatically in advance via Stripe’s Secure Payment Gateway unless cancelled by the user. More information on Stripe’s security can be found here.
Burdekin IT does NOT store any credit card information, nor do we have access to this information. This entire process is handled by Stripe.
The SyncroMSP agent will install an icon in your system tray. From this icon we can be easily contacted.
Burdekin IT is a family owned business located in North Queensland with over 30 years experience in the IT industry. We have been in business since 2007.
This service was born out of years of frustration working in IT support with clients who didn’t have adequate online security in place, but thought they did. Most people mistakenly think that by installing any old security package on their computer that they are fully protected. Experience tells us otherwise. The number of people we have personally experienced being caught up in phishing scams is staggering.
After changing to our service, we rarely hear from our clients.
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Burdekin IT, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
By submitting Content to Burdekin IT for inclusion on your Website, you grant Burdekin IT a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Burdekin IT will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.
Without limiting any of those representations or warranties, Burdekin IT has the right (though not the obligation) to, in Burdekin IT’s sole discretion (i) refuse or remove any content that, in Burdekin IT’s reasonable opinion, violates any Burdekin IT policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Burdekin IT’s sole discretion. Burdekin IT will have no obligation to provide a refund of any amounts previously paid.
Burdekin IT Services (“Burdekin IT“) operates burdekinit.com.au and may operate other websites. It is Burdekin IT’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Burdekin IT collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Burdekin IT’s purpose in collecting non-personally identifying information is to better understand how Burdekin IT’s visitors use its website. From time to time, Burdekin IT may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Burdekin IT also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on burdekinit.com.au blogs/sites. Burdekin IT only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Certain visitors to Burdekin IT’s websites choose to interact with Burdekin IT in ways that require Burdekin IT to gather personally-identifying information. The amount and type of information that Burdekin IT gathers depends on the nature of the interaction. For example, we ask visitors who sign up at burdekinit.com.au to provide a username and email address. Those who engage in transactions with Burdekin IT are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Burdekin IT collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Burdekin IT. Burdekin IT does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Burdekin IT may collect statistics about the behavior of visitors to its websites. Burdekin IT may display this information publicly or provide it to others. However, Burdekin IT does not disclose personally-identifying information other than as described below.
Burdekin IT discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Burdekin IT’s behalf or to provide services available at Burdekin IT’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Burdekin IT’s websites, you consent to the transfer of such information to them. Burdekin IT will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Burdekin IT discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Burdekin IT believes in good faith that disclosure is reasonably necessary to protect the property or rights of Burdekin IT, third parties or the public at large. If you are a registered user of an Burdekin IT website and have supplied your email address, Burdekin IT may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Burdekin IT and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Burdekin IT takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Burdekin IT, or substantially all of its assets, were acquired, or in the unlikely event that Burdekin IT goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Burdekin IT may continue to use your personal information as set forth in this policy.